Personal Identifiable Information (PII): Name, phone number, and email address provided during signup.
Property Data: Photographs, rent amounts, and “insider” descriptions provided by listers.
Forms on Facebook and Instagram: If you fill in one of our forms in an ad on Facebook or Instagram (for example, to list the home you are moving out of), Meta passes us what you entered: your name and phone number, and the details you give about the home (area, size, rent, when it is free). We use them only to contact you about listing that home and to list it with your agreement. We do not sell them or share them outside Gullynest and the partners that host our systems.
Transaction Data: Details of fees and optional services paid for (we do not store full credit card/UPI details; these are handled by our encrypted payment partners).
2.2 Use of Information
To enable communication between tenants and listers.
To improve platform algorithms and user experience.
To prevent fraudulent listings and maintain a safe marketplace.
Advertising: To measure how our ads perform and to show you relevant Gullynest ads on other platforms such as Facebook, Instagram and Google — for example, new homes matching what you were looking for, or an offer to list the home you are moving out of.
2.3 Data Sharing & Disclosure
Lister Visibility: Your contact number is never shown on listing pages. Seekers reach you through the Gullynest team on WhatsApp.
Advertising Partners: Our website uses advertising tags and cookies (such as the Meta Pixel and Google tags) that record pages visited and taps on our WhatsApp buttons. We may also share your phone number or email with Meta and Google in hashed form — a one-way code, never the number itself — so they can match it to your account on their platforms for the purposes above. They do not receive your chat messages. You can stop this at any time: turn off “Use my number to show me Gullynest ads” under Profile → Privacy on gullynest.com, or ask us using the contact below. We then leave you out of every list we upload from then on. To limit the cookies and tags themselves, use your browser’s settings or your Facebook, Instagram and Google ad settings.
Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our users.
2.4 Data Retention
We retain your data as long as your account is active. You may request account deletion by contacting our support team.
2.5 Contact Information
For privacy-related concerns or data requests, contact: